Cookie Policy
This Cookie Policy explains how CanaryPlay ("we", "us", "our") uses cookies and similar technologies on https://canaryplay.es (the "Website").
By using our Website, you consent to the use of cookies in accordance with this policy and your cookie preferences.
1. Who We Are
Business name: CanaryPlay
Owner: Dawid Zajaczkowski
Address: Avenida de Tirajana 40/130, 35100 San Bartolome de Tirajana, Las Palmas,
Spain
Email: info@canaryplay.es
CanaryPlay operates as an autónomo registered in Spain.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the website function properly, improve user experience, analyze traffic, and support marketing activities.
Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored for a defined period)
- First-party cookies (set by us)
- Third-party cookies (set by external services)
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies (Essential)
These cookies are required for the Website to function and cannot be disabled.
They include:
- Security cookies
- Session management
- Cookie consent storage
- Ticket booking functionality
Without these cookies, the Website cannot operate properly.
Legal basis: Legitimate interest (Article 6(1)(f) GDPR)
3.2 Analytics Cookies
We use analytics cookies to understand how visitors use our Website and improve performance.
We may use:
- Google Analytics (Google LLC)
Data collected may include:
- IP address (anonymised where applicable)
- Device type
- Browser type
- Pages visited
- Time spent on site
- Referring source
Legal basis: Consent (Article 6(1)(a) GDPR)
You can opt out via the cookie banner or browser settings.
3.3 Marketing Cookies
These cookies track users across websites to deliver relevant advertisements.
We may use:
- Meta Pixel (Facebook/Instagram Ads) – Meta Platforms Inc.
These cookies may:
- Track event ticket page visits
- Track purchases
- Measure advertising effectiveness
- Enable remarketing
Legal basis: Consent (Article 6(1)(a) GDPR)
3.4 Third-Party Service Cookies
When purchasing tickets, you may be redirected or interact with third-party platforms that set their own cookies, including:
- TicketTailor Ltd
- Stripe, Inc.
These services may use cookies necessary for:
- Secure payment processing
- Fraud prevention
- Transaction tracking
- Booking confirmation
We do not control these cookies. Please refer to their privacy policies for more information.
4. How Long Cookies Are Stored
Cookie duration varies:
- Session cookies: deleted when browser closes
- Analytics cookies: up to 14 months (Google Analytics default)
- Marketing cookies: up to 180 days or as defined by provider
Exact duration may change based on provider configuration.
5. Managing Your Cookie Preferences
When you first visit our Website, you will see a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize preferences
You may also:
- Change your preferences via the cookie settings link on the Website
- Disable cookies via your browser settings
Browser management links:
Please note: disabling cookies may affect Website functionality.
6. International Data Transfers
Some third-party providers (such as Google, Meta, Stripe) may process data outside the European Economic Area (EEA).
Where applicable, transfers rely on:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Additional safeguards implemented by providers
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.
The updated version will be published on this page with a revised "Last updated" date.
8. Contact
If you have questions about this Cookie Policy, please contact:
CanaryPlay
Email: info@canaryplay.es
Address: Avenida de Tirajana 40/130, 35100 San Bartolome de Tirajana, Las Palmas, Spain